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SD Lenvix Software Development

Ticketing

WORKSPACE

S

Ticket workspace

A clear view of every request.

Division

Tickets

Your query register

Search ticketsStatusPriority

Divisions

Separate businesses or departments

New division name

Users

Create and manage access

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NEW TICKET

Create ticket

Query titleDescriptionDivisionRaised byQuery fromDepartmentBranchAssigned to Choose a division user or type another namePriorityStatusDue date optional

Ticket number and creation time are automatic.

Reason or resolution

Create user

UsernameInitial password at least 12 charactersDivisionRole

This user must change the initial password at first sign-in.

Reset password

Temporary password at least 12 characters

The user will change this password when they sign in.

Change password

Use a unique password with at least 12 characters.

Current passwordNew passwordConfirm new password

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Tickets

Divisions

Users

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workspace.